FinServe MarketPlace, The Commercial Finance Broker Tool Belt and Anti Backdoor!
(517) 775-9991

Privacy Policy:

Effective date: 2/16/26

1. Overview

FinServe USA Inc. respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, store, and protect your information when you visit www.finserveusa.com, interact with us online or offline, submit forms, enroll in programs, or communicate with us via phone, SMS, email, or other channels.

By using our website or submitting your information, you consent to the practices described in this Policy.

2. Information We Collect

We may collect the following categories of information:

A. Information You Provide Directly

  • Full name

  • Email address

  • Mobile or landline phone number

  • Mailing address

  • Business information

  • Financial or enrollment information

  • Any other information you voluntarily submit via forms, chat, applications, surveys, contracts, or communications

B. Automatically Collected Information

  • IP address

  • Device information

  • Browser type

  • Cookies and tracking technologies

  • Usage data and analytics

C. Information from Third Parties

We may receive information from:

  • Marketing partners

  • Referral sources

  • Service providers

  • Publicly available sources

3. How We Use Your Information

We may use your information to:

  • Respond to inquiries

  • Provide services, training, and support

  • Process enrollments or applications

  • Communicate program updates

  • Send marketing communications

  • Improve website functionality

  • Conduct analytics and business development

  • Comply with legal obligations

  • Protect against fraud or unauthorized activity

4. Consent to Communications (SMS, AI Dialing, Email & Automated Systems)

By providing your phone number, email address, or other contact information to FinServe, you expressly consent to receive communications from us, including but not limited to:

  • Calls to mobile or landline numbers

  • SMS/text messages

  • Emails

  • Pre-recorded or artificial voice messages

  • AI-generated or AI-assisted communications

  • Communications delivered using automated telephone dialing systems (ATDS)

  • Communications via predictive dialers, power dialers, CRM-integrated dialers, and other dialing technologies

These communications may include:

  • Account updates

  • Enrollment information

  • Program reminders

  • Marketing and promotional content

  • Renewal opportunities

  • Surveys

  • Customer service communications

Important Notices:

  • Message and data rates may apply.

  • Consent is not required as a condition of use.

  • Message frequency may vary.

  • You may opt out at any time by replying “STOP” to SMS messages, clicking “unsubscribe” in emails, or contacting us directly.

  • Even after opting out of marketing messages, we may send transactional or service-related communications.

We maintain records of consent where required by law.

5. Use of AI and Automated Technologies

FinServe may use artificial intelligence (AI), automated decision tools, analytics software, and automated dialing systems to:

  • Personalize communications

  • Improve customer experience

  • Respond to inquiries

  • Analyze engagement

  • Facilitate marketing outreach

  • Conduct follow-ups

AI systems may assist human representatives but do not replace human oversight in key business decisions.

6. Sharing of Information

We do not sell your personal information for monetary consideration.

We may share your information with:

  • Service providers and vendors

  • CRM platforms

  • Dialing and messaging platforms

  • Email service providers

  • Payment processors

  • Legal or regulatory authorities (when required)

  • Successors in the event of merger, acquisition, or asset sale

All service providers are required to protect your information consistent with this policy.

7. Data Retention

We retain personal information for as long as necessary to:

  • Provide services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

We may retain communication records (including SMS consent logs and call records) as required for compliance purposes.

8. Your Privacy Rights

Depending on your state or jurisdiction, you may have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal information

  • Opt out of certain data sharing

  • Limit use of sensitive personal information

To exercise your rights, contact:
contact@finserveusa.com

We will verify your identity before processing requests.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Analyze website traffic

  • Improve functionality

  • Personalize content

  • Support marketing efforts

You may adjust cookie settings in your browser at any time.

10. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction.

However, no internet transmission is completely secure.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies separately.

12. Children’s Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors.

13. Do Not Track Signals

Our website may not respond to “Do Not Track” browser signals.

14. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted with a revised effective date.

15. Contact Information

FinServe USA Inc.
P.O. Box 356 Indian River, MI 48749
Email: contact@finserveusa.com
Website: www.finserveusa.com